Email us your project requirements at: firstname.lastname@example.org and we will advise you on the best solution that fits your needs and budget.
Let us know which Video/Photography package you would like to order. Once you confirm the cost of service, you will receive an email with our address in the USA, where you will be sending your product. We do require a 50% upfront payment to start the production and cover the production costs.
Usually we complete projects within 10-15 business days, depending on requested complexity. Once your project is completed, we will e-mail you the link, where you can download your project. You will be able to review the project (it will have an AzonVidz watermark) and let us know if there are any changes to be made. Once you are happy with the finished project, you will pay us the remaining 50% of the complete project cost and we will send you the link to your files without our company’s watermark.
FREQUENTLY ASKED QUESTIONS
I have a great idea, can you make a video like that?
You can send us a script or scenario that you have and we will do our best to envision it. If you have a specific style in mind, you can send us a link to a reference video and we will evaluate it and advice you on whether we would be able to deliver a similar style/quality product.
How much does your service cost?
Please refer to the Pricing section. We also offer discount for 2 Videos or more, so please contact us for custom pricing.
What form of payment do you accept?
We accept PayPal only at this time.
Do you provide your own Models/Actors?
Yes, we use live actors/models in our videos and photos. We have male, female and child actors.
What if i need a a pet for my photo/video. Do you provide pet models?
Yes, we do provide pet models, however please check with us first if you need a special or rare pet.
How quickly can you deliver my order?
Our delivery time is typically between 10-15 business days (2-3 weeks) from the date we have received your product at our address. We do rushed orders, between 5-8 business days for an additional fee (Please refer the Pricing section).
I need voiceover, but do not have a script. Can you write a script for me?
Most of our video packages have scriptwriting included, so do not worry – we can write a script for you, if you don’t have one.
Where do I send my product?
Once you confirm your order with us, we will email you our physical address, so you could send us your product.
What file formats do you offer?
Video Quality: Video quality: 4096 x 2160 pixels. Most original video files – C4K 150Mbps 10-bit (V-Log). We can produce videos in various formats and aspect ratios, just let us know about your requirement.
Picture Quality: Final image quality: at least 2500×2500 pixels. Original files – RW2: 5184 × 3888 pixels
My product is in AMAZON warehouse (USA), can you order the product?
We require all products related to the order to be shipped directly to us by you, the client.
Do you make videos for any type of products?
We do get requests for almost all types of products, but we do reserve the right to not accept product video/photo projects, which we deem to be inappropriate or offensive to our team and the viewers of our content.
What if I have multiple color or style variations of one product?
We can incorporate multiple color and style variations of your product in one video or photography package. Our prices are based on 1 product variation per project. If you require additional product variations to be filmed, we will be happy to help you with that. Please refer to Pricing page for additional fees.
I need extra models for my photo/video order, is it possible?
Yes, we can provide you with extra models for $100 for each model per project.
I would like to own full copyrights for my project. How can I get it?
We will be happy to make you a sole owner of the content we create for you. You can purchase full copyrights to your project, including the RAW Footage and Premiere File for a flat fee of $200.
Can you leave me a review for my product on Amazon?
We do not break Amazon’s terms of service policy and never leave any product reviews.
Can you return my product after the project is complete?
We do not return products mailed to us at this time.
I am not happy with the outcome of my order. Can I get a refund?
If you are unhappy with how your project turned out, we will gladly refund 50% of your payment. It takes a lot of resources to produce high quality videos and pictures and in many instances, we have to pay our partners for their services in advance. Thank you for your understanding!